This Privacy Policy explains how FIRM BASE LIMITED (“we”, “us”) collects, uses, stores and protects your personal information when you visit our website www.anovloa.com (the “Website”) and make purchases. By using the Website, you agree to the terms of this policy. Please note that our Website does not offer free shipping or product customization services.
1. Information We Collect
We only collect necessary personal information to fulfill your orders and provide basic services, including but not limited to:
– Personal identification information: Name, email address, phone number;
– Purchase and shipping information: Shipping address, payment method details (we do not store full payment card information);
– Browsing information: Pages you visit, product views, and search records (collected via standard web analytics tools).
2. How We Use Your Information
Your personal information is used solely for the following purposes:
– Process and fulfill your orders, including arranging shipping (please note that shipping fees will be applied as per our pricing policy);
– Communicate with you about order status, delivery updates, and after-sales service via email or phone;
– Improve our Website performance and product recommendations based on browsing habits;
– Comply with legal and regulatory requirements.
Since we do not provide product customization services, we will not use your information for customizing products or related design communications.
3. Protection of Your Information
We take strict technical and administrative measures to protect your personal information from unauthorized access, disclosure, or modification, including:
– Encrypting sensitive data during transmission (e.g., payment information);
– Restricting access to personal information to authorized staff only;
– Regularly updating security systems to prevent potential risks.
4. Sharing of Your Information
We will never sell your personal information to third parties. We may only share necessary information with:
– Shipping partners (to deliver your orders);
– Payment processors (to complete transactions);
– Legal authorities when required by law.
5. Your Rights
You have the right to:
– Access and request a copy of your personal information held by us;
– Request correction of inaccurate or incomplete personal information;
– Request deletion of your personal information (subject to legal retention requirements).
To exercise these rights, please contact us at [email protected].
6. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Company: FIRM BASE LIMITED
Email: [email protected]
